Privacy Policy

The data controller is:

Where applicable, CHRONOPRIZE acts as data controller within the meaning of the UK GDPR and applicable European data protection legislation.

Identity Information

• name;
• date of birth;
• government identification;
• nationality.

Contact Information

• email address;
• phone number;
• postal address.

Account Information

• username;
• account preferences;
• participation history.

Payment Information

• billing details;
• transaction references;
• cryptocurrency wallet addresses.

Technical Information

• IP address;
• browser type;
• device information;
• cookies;
• analytics data.

Verification & Security Information

• identity verification documents;
• eligibility and prize-claim verification data;
• fraud prevention records.

We may use your information to:

• operate competitions;
• process payments;
• verify eligibility;
• comply with legal obligations;
• prevent fraud;
• improve Platform performance;
• communicate with users;
• deliver prizes;
• provide customer support;
• conduct analytics.

We may also process data for fraud detection, transaction monitoring, chargeback prevention, audit logging, security investigations and compliance enforcement.

CHRONOPRIZE may retain records of user consents, acceptance logs, IP addresses, timestamps, device identifiers and user-agent information for compliance, audit, fraud prevention and dispute resolution purposes.

We process data based on:

• contractual necessity — for example, account creation, competition participation and prize fulfilment;
• legal obligations — for example, tax, fraud prevention and other applicable regulatory requirements;
• legitimate interests — for example, platform security, analytics and dispute prevention;
• consent — for example, marketing communications and optional cookies, where required.

We may process identity and verification data to verify participants and prize claims, confirm eligibility, prevent fraud or prohibited activity, and comply with applicable law. We may also process data for fraud detection, transaction monitoring, chargeback prevention, audit logging, security investigations and compliance enforcement.

CHRONOPRIZE may use automated systems, behavioural analysis and risk-scoring mechanisms to detect fraud, suspicious activity, payment abuse, multi-accounting or prohibited conduct. Such processing is implemented to protect the integrity, security and lawful operation of the Platform.

CHRONOPRIZE uses cookies and similar technologies. Cookies may be used for:

• authentication;
• analytics;
• security;
• performance;
• preferences.

Users may manage cookies through our Cookie Preferences tool and browser settings. For more information about how CHRONOPRIZE uses cookies and similar technologies, please consult our Cookie Policy.

We may share data with:

• payment providers;
• logistics partners;
• fraud prevention services;
• analytics providers;
• legal authorities;
• compliance partners.

Service providers may include hosting, infrastructure, analytics, security, compliance and payment processing providers such as Supabase, Cloudflare, Vercel, PostHog and Meta.

We do not sell personal data.

Users may receive transactional, operational or promotional communications from CHRONOPRIZE. Users may unsubscribe from marketing communications at any time through unsubscribe links or by contacting privacy@chronoprize.com.

Your data may be transferred outside your jurisdiction. Where required, we implement safeguards such as:

• standard contractual clauses (where applicable);
• adequacy regulations;
• secure and reputable service providers.

Personal data is retained only for as long as necessary for operational, contractual, legal, accounting, fraud prevention, identity verification and regulatory purposes. Certain compliance and transaction records may be retained for longer periods where required by applicable law, dispute resolution, chargeback defence or legitimate business interests.

Account information may be retained for the duration of the account relationship and for a reasonable period thereafter.

Transaction, competition, identity-verification, fraud prevention, compliance and dispute-resolution records may be retained for longer periods where required by applicable law, regulatory obligations, chargeback defence, fraud prevention or legitimate business purposes.

Depending on applicable law, you may have the right to:

• access your data;
• correct inaccurate data;
• request deletion;
• restrict processing;
• object to processing;
• request portability;
• withdraw consent.

Requests may be sent to privacy@chronoprize.com.

You may also lodge a complaint with a competent data protection authority if you believe your rights have been violated.

In the United Kingdom, the competent supervisory authority is the Information Commissioner's Office (ICO).

We implement technical and organisational measures to protect personal data. However, no system can guarantee absolute security. While CHRONOPRIZE implements commercially reasonable safeguards, users acknowledge that no internet-based system, transmission or storage infrastructure can be guaranteed to be fully secure or immune from cyberattacks.

The Platform is not intended for individuals under 18 years old. We do not knowingly collect data from minors.

The Platform may contain links to third-party websites or services. We are not responsible for their privacy practices.

We may update this Privacy Policy from time to time.

Privacy inquiries:

privacy@chronoprize.com